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Refundable tickets
Non-refundable tickets
Basic Economy tickets
Award (miles) tickets
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Under the American Airlines cancellation policy, refundable fares offer maximum flexibility. You can:
Cancel at any time before departure
Receive a full refund to your original payment method
Avoid cancellation fees entirely
Travelers who often face last-minute changes often prefer refundable fares for their peace of mind.
The American Airlines cancellation policy for non-refundable {+1-(844)-{832}-{6012}fares allows you to cancel before departure, but you won’t receive a cash refund. Instead, you’ll get a travel credit:
Valid for 1 year from the original ticket issue date
Must be used by the same passenger
Cannot be transferred to another traveler
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Historically, Basic Economy tickets were non-changeable and non-refundable. However, recent updates to the American Airlines flight cancellation policy now allow:
Cancellations for a $99 fee (domestic) or $199 fee (international)
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Eligibility only if booked directly through AA.com and linked to an AAdvantage account
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When booking with AAdvantage miles, the American Airlines cancellation policy is generous:
Cancel before departure for full mileage reinstatement
Taxes and fees refunded in full
No redeposit fee for most tickets
Award travelers can manage cancellations online or by contacting flight cancellation support at +1-(844)-832-6012.
If American Airlines cancels your flight or there’s a significant delay:
You’re entitled to a full refund under DOT rules (3+ hours domestic, 6+ hours international delays)
Refunds are automatic and processed within 7 business days (credit card) or 20 days (other payments)
You may also request alternative flights instead of a refund
The American Airlines cancellation policy works in your favor when disruptions are caused by the airline.
You can cancel your flight in several ways:
Online:
Go to AA.com
Click “Manage Trips”
Enter your booking reference and last name
Select “Cancel Trip” and follow instructions
By Phone:
Call American Airlines flight cancellation customer support at +1-(844)-832-6012 for direct help.
Through a Travel Agent/OTA:
If you booked via a third-party site, contact them directly, as American Airlines customer support can only assist with tickets booked through their own channels.
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